Our Service

Eco-friendly Melbourne cleaning

We don't use
sub-contractors!

We personally select, train, and employ top-tier cleaners directly to ensure your ongoing satisfaction.

Some cleaning businesses send people to your home they haven’t even met!
We personally select, train, and directly employ top-tier cleaners to ensure our, and your ongoing  satisfaction.
We fully screen them. We get to know, work with and trust them. For us, our team is everything!
If we wouldn’t have them in our home, we’re not sending them to yours. That’s our promise.

Our service values

Quality Eco-Cleaning

You expect a thorough and effective cleaning services that leaves your home spotless and fresh, every time.

Reliable and Consistent

You want a cleaning service you can rely on. This includes punctual arrivals, consistent quality across all visits, and adherence to agreed-upon schedules.

Trustworthiness and Secure

You’re inviting a cleaning professional into your private space, so trust is crucial. You want to feel confident that the cleaning service and its staff are trustworthy, honest, and respectful of your property and belongings.

‘Growing up in Colombia with a strict mother who insisted everything was done perfectly, my values were forged from a young age. I promise you an exceptional service from my team.’

Pilly (Director and Co-founder)

How it works

We create long term, successful relationships based on delivering a quality, reliable service, every time.

Step 1 – Confirm your home address and select the service you’d like

Step 2
– Choose from our extensive list of ‘extras’ and our personal assistant service. Tailor your service to meet your exact needs.

Step 3 – Choose a day and time for your regular weekly or fortnightly service.

Done! Your service will be confirmed via email and you will not be charged until after the service has been delivered.

We will contact you to introduce ourselves, discuss access and build some rapport so you are comfortable who is coming into your home.

How it works

We create long term, successful relationships based on delivering a quality, reliable service, every time.

Step 1 – Confirm your home address and select the service you’d like

Step 2 – Choose from our extensive list of ‘extras’ and our personal assistant service. Tailor your service to meet your exact needs. 

Step 3 – Choose a day and time for your regular weekly or fortnightly service. 

Done! Your service will be confirmed via email and sms and you will not be charged until after the service has been delivered. 

We will contact you to introduce ourselves, discuss access and build some rapport so you are comfortable who is coming into your home. 

Step 1 – Confirm your home address and select the service you’d like

Step 2 – Choose from our extensive list of ‘extras’ and our personal assistant service. Tailor your service to meet your exact needs. 

Step 3 – Choose a day and time for your regular weekly or fortnightly service. 

Done! Your service will be confirmed via email and sms and you will not be charged until after the service has been delivered. 

We will contact you to introduce ourselves, discuss access and build some rapport so you are comfortable who is coming into your home. 

Our Team Are :

shinybright

1

Police checked

shinybright

2

Insured

shinybright

3

Well trained

shinybright

Kitchen

Our cleaning service includes:

  • Wiping bench tops, outside of cabinets, the fridge and pantry doors
  • Scrub stove top and clean splash back
  • Scrub sink/s and tap ware
  • Sweep and mop floors
  • Empty the bin/s and replace bags

We use these eco-friendly cleaning products:

  • ShinyBright All Purpose Cleaner
  • ShinyBright Grease Remover

We use fresh, recyclable eco-cleaning cloths for each clean. Let us know if you’d prefer us to use your products or equipment.

Here's what's included in our eco-friendly cleaning services.

Kitchen

Our Cleaning Service includes:

We use these eco-friendly cleaning products:

Living Spaces

Our cleaning service includes one living room, one dining room and one lounge room (you can add additional spaces):

We use these eco-friendly cleaning products:

We use fresh, recyclable eco-cleaning cloths for each clean. Let us know if you’d prefer us to use your products or equipment. 

Bathroom and Toilet

Our cleaning service comes with one bathroom and one toilet (you can add additional areas) and includes:

We use these eco-friendly cleaning products:

Tailor your service

When you book your service online, you can effortlessly add extras like additional bathrooms, oven cleaning, or dog walking. For example:

Personal assistant task If there’s anything else you want done, simply let us know and we’ll consider it (under your clear instructions). 

shinybright,ShinyBright,eco friendly cleaning service

Our promise

We promise that ShinyBright™ is much more than just a local Melbourne eco-friendly cleaning company. We work tirelessly to take care of your cleaning needs so that you can focus on the things you love most. Our trusted team of highly trained professionals will ensure they work with the utmost integrity, deliver impeccable premium cleaning services, and use all-natural eco-friendly cleaning products in the process – always. Your satisfaction is paramount to our promise and virtues, and we take your feedback seriously after each clean. We’d love the opportunity to develop a lasting relationship with you.

Frequently Asked Questions

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

We offer our home eco-friendly cleaning services anywhere within  10kms from Melbourne’s city centre.

We offer a premium home eco-friendly cleaning service using eco-friendly cleaning products you can see here.

A standard clean includes the kitchen, living spaces, bathrooms and toilet and you can add additional tasks to completely tailor your experience.

All eight eco-friendly cleaning products we use have been lovingly formulated by an organic chemist. Our products are safe for you, your family, your pets and the planet.

See all of the ingredients of our eco-friendly cleaning products.

No, we have our own team members we know, trust and love working with. We do not give your booking to any third parties. You deal with ShinyBright™ directly.

Yes, all staff have local and international police checks.

Yes, we have public liability cover to $20M.

The fee for our eco-friendly cleaning service is displayed on our booking form. When you add additional tasks, you can see what the additional fee for those tasks are. The final fee for our service is based on how you tailor your service.

We accept debit and cards only. 

A pre-authorisation will be made on your card 24 hours prior to the service but will not be debited until hours after your service has been delivered.

Part of our Terms of Service is that we ask you to rate your cleaner after every single service. This gives us immediate feedback and easy to digest visibility over our entire business, live. This means we can respond urgently if there are any issues that arise.

Our ‘Feedback Loop’ starts with you awarding your cleaner a happy face, neutral face or sad face. You can also write comments for the cleaner, their team leader and the business owners to see. Anything but a perfect score will have us either contact you immediately to discuss (if required) or, if it’s less serious, we will take your feedback onboard and resolve the matter during the next service. 

Yes, if you prefer we use your cleaning products, please tell us when you make a booking and we’d be happy to do so.

Yes, if you’d like us to use your equipment, please tell us as you make your booking.

No, we offer regular weekly or fortnightly services. We do not offer one off, end of lease cleans or any commercial services.

No, we offer regular weekly and fortnightly cleaning services.

Yes, absolutely. After reviewing our website and FAQ’s if your question/s still remain unanswered, please contact us using the form below.

Please do keep all breakable items away from where our team members need to work. In the unlikely event we break something, we cover up to $500 in total for any and all loss incured.