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Booking Process

1. How do I book the ShinyBright eco-friendly cleaning service?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

2. Can I book a one off or end of lease cleans?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

3. Can I book a monthly clean?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

Customer Satisfaction and Policies

1. What happens if I’m not happy with your service?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

2. Can you use our cleaning products instead of yours?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

3. Can you use our cleaning equipment instead of yours?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

4. What happens if you break something?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

5. Can I ask more questions before booking?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

Pricing and Payment

1. What is the fee for your eco-friendly cleaning service?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

2. What payment method do you accept?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

Service Details

1. Where do you offer your eco-friendly cleaning services?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

2. Do you use subcontractors?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

3. What’s included in the eco-friendly cleaning service?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

4. What ingredients are in your eco-friendly cleaning products?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

5. Are your staff police checked?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.

6. Are you insured?

Click on ‘Check Availability’ to see if your preferred dates are available. If so, complete the online booking form including adding the extra services you want.

You will receive immediate confirmation of your booking and an sms reminder 48 hours before your service is due. 

Our ‘Feedback Loop’ relies on you awarding your cleaner with a smiley face, neutral face or sad face immediately after their service to let us know your feedback. We action this immediately with pure intent to leave you happy with our service, every time.